Frontline Immigration Advice



This website will remain available for the foreseeable future, however it is no longer being updated.  Changes to the law will not be reflected in the course materials on this site.  Refugee Action accepts no responsibility for any loss or harm arising from the use of the site.

Our latest course materials are available on our new website.  Follow this link to request access to the new site.  Please note we have limited available spaces on the new website and cannot guarantee that we will be able to create an account for you.

If you would like to book on a webinar course, please follow the link below:

View the new 2020 Course Programme and Refresher Webinar dates


Accessing This Site

This site works best in Google Chrome.

Welcome to the student access point for Refugee Action’s online training for immigration advisers, provided by the Frontline Immigration Advice Project (FIAP).

Log in on the green bar.



I can’t click on my course content

Check you are logged in on the green bar.

I still cannot access my course

Try refreshing the page.  If this does not work, you may not be enrolled.  Please e-mail us.

I don’t have a log in

To access course content your organisation must be accepted onto the FIAP project and your manager must have provided us with your details. Once we have them you’ll receive a welcome email and login details.

I have a log in but it’s not working

Try resetting your password. If that doesn’t work ask us for help.